New media often fosters creativity. In nowadays, new idea
shares immediately through social medias and improves while it viewed by
others. No matter the size of the companies, their objective is always to be sale
products that customers like. How do companies find out what their customers
want and what they want to changed? New media provides a platform for companies
to outsourced new idea from customers. In the article “Twitter serves up ideas
from its follower” by Miller mentioned Twitter come up with a strategy for
Twitter users to create their own stuff. Twitter users will use the “Lists” and
“Retweets” sign to response to the new service or product and Twitter will catches
the new idea that customers might wish to see the changes. This strategy can be
call as “Democratizing Innovation”, which Twitters outsourced the ideas from
its users. Internet lets people to exchange their ideas easily and rapidly, and
companies will receive new updates of innovation immediately to keep track of
what customers like. Many companies provide software for their customers to
create new things. Examples are Lego started “Design by Me” site for customers
to create their own models, and Ford Motor invited students to come up with new
features for the in-car system while they playing the car games. New media
helps companies to interact with their customers and fosters customers to
create new ideas that they like.
Claire Cain, Miller. “Twitter serves up ideas from it followers.” New York Times. Oct 25 2009. Web. March 30 2015. http://www.nytimes.com/2009/10/26/technology/internet/26twitter.html?adxnnl=1&adxnnlx=1427732148-MHqlIpGXkYTp8mGOnbnq7Q
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